Professional Self Storage Management Company
• Improve your operations, full service property management
• 30+ years of self-storage management
experience
• Decrease vacancy loss, increase income
• Facility evaluations, Feasibility studies
FREE Self Storage Facility Site Evaluation
When the cat is away, the mice will play...
Proven Self Storage Management can provide you with a real picture of what is going on at your self storage facility when you are not there. Unlike other mystery shopping companies that hire "shoppers" with no operational experience, we use proven operations personnel with actual experience out in the field to evaluate just how effective your team is. Our belief is that if you want a true analysis of what is going at your property, you should use a company that not only has experience in the industry, but has consultants with proven history as multi-facility managers doing your mystery shops, not a part time student or house wife trying to make some spending money. The answer is obvious. You need a return on your investment and to do so you need a report created by experts you can use to improve the performance of your facility.Proven Self Storage Management is offering a one time FREE evaluation of your self storage facility that includes two phone shop recordings and one in person site shop with evaluations. Our shopping service is designed to give you a real world picture of just how your customers are being treated by actually visiting your location. After the shops are completed our team will meet with you at your convenience to discuss our findings.
Telephone shops- using standardized templates, we call your facility and pose as a potential customer and evaluate their phone technique to determine if they are driving sales to your facility. All calls are recorded and scored for your review.
Site shops - Staff is evaluated in person to ensure they are striving to obtain the rental and build a relationship with the potential customer. The evaluations are based on 15-25 key points that are typically required to close the sale.
Just imagine the possibilities if you could clearly see how your staff is handling potential customers when you are not present.
To schedule a FREE mystery shop evaluation contact us via email at gm@selfstoragemanagement.org or call Garry at 201-873-2183 for details.